Customized services to empower business growth
There are dozens of ways Accolade Support can help you grow your business and save money at the same time. Nearly every business in
These are just some of the services Accolade Support provides:
| Sales/Customer Service | Technical Support |
 Inbound Order Taking |
Helpdesk Support for Companies and Consultants |
| Appointment/Service Scheduling |
Custom Hardware Support for Manufacturers |
| Catalog and Info Requests |
Technical Support for ISPs |
| Event Scheduling |
Custom Support for PC Software Publishers |
| Reservation Scheduling |
Custom Support for Web-based ASPs |
| Customer Satisfaction Surveys |
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| Dealer, Retailer, and Rep Locator |
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| Customer Follow-up |
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| Rebate and Loyalty Programs |
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| Sales Demo Scheduling |
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| Product Information Line |
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Accolade Support works with clients to develop the perfect model for your business needs. Here are some examples of customized models that have been utilized by our clients.
100% Support
If you are looking to outsource 100% of your calls, using the hybrid model would maximize the number of agents ready to take calls during peak call volume and help you increase sales.
After Hours Support
Accolade Support can work with your current staff to handle calls after hours and on weekends. After hours support empowers companies to provide their customers with 24/7/365 services at the lowest possible rates. Your customer’s ability to reach you anytime day or night is one sure way to improve your bottom line.
Overflow Support
Accolade Support will work with your staff to help out during seasonal peaks and random call spikes. Many commercial phone systems can be configured to transfer calls to an external number when all agents are busy or wait times exceed certain thresholds. Overflow support is the perfect solution to ensure customers don’t experience excessive hold times, at the lowest possible rates for your company.
Accolade Support will provide services that meet your custom needs.
Service plans start at just $249/mo.
Call us today at 1-800-673-9298!
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