Support Examples
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Overflow Support
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100% Outsourcing / Hybrid
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After Hours Support
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Stop missing opportunities
Are your competitors open more hours?
If customers can't reach you, are there competitors that they can reach instead? Loyal and repeat customers will often suggest products or services to their friends both online and offline. Providing service to one customer can lead to exponentially more sales in referrals.
Don't let potential customers who are interested in your products or services, and who need assistance, become your competitors customers. Our customer interaction services can help almost any company to compete, succeed, and grow.
If customers can't reach you, are there competitors that they can reach instead? Loyal and repeat customers will often suggest products or services to their friends both online and offline. Providing service to one customer can lead to exponentially more sales in referrals.
Don't let potential customers who are interested in your products or services, and who need assistance, become your competitors customers. Our customer interaction services can help almost any company to compete, succeed, and grow.
Options To Meet Your Changing Needs
100% OutsourcingWhether your call volume requires several dedicated agents to take your calls, or you just get occasional calls, Accolade Support can accommodate your growing or changing needs. We can handle 100% of your calls on a 24/7 basis, or any custom schedule.
Overflow SupportMany telephone providers and many phone systems have the ability to forward your calls when all lines are busy. If you have one person or dozens of people answering your phones, you likely have this ability. Accolade Support can help companies to forward calls only when everyone is already busy in your office on calls. This helps many companies to handle spikes in calls without the additional and significant expansion costs to meet occasional needs.
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After Hours SupportAccolade Support can handle calls on any custom schedule. We can just handle calls after hours, on weekends, and holidays, whenever your offices are closed. Our phone system can be set to take calls on a 24/7 basis, or automatically shut down calls at any regular time you specify.
Multi-Department SolutionAccolade Support has provided sales, customer service, technical support, reservation services, account cancellation and retention, customer comment / complaint lines, order taking, order tracking, and many other services for our clients. If you need services which range from IT Support to sales, Accolade Support can provide agents with a wide range of skills and talents to handle almost any type of call.
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